Google Drive

Coheso’s Google Drive integration seamlessly connects Google Drive with the Coheso Docs page on the Chat App. Once the integration is set up, your team can easily share and manage documents via Google Drive. Documents that are added to the dedicated Google Drive account automatically appear in Coheso, ensuring important documents are always readily accessible.This page explains how the Google Drive integration works and how to use it effectively.

Note: Please reach out to your Coheso account manager for directions on setting up and connecting a dedicated Google Drive account with Coheso.

How Docs Syncing Works

Once the Google Drive integration is configured, file syncing into Coheso happens automatically. Here’s how it works:

• Docs added by the dedicated Drive account sync to Coheso: When a doc is uploaded to, or created within, the connected Google Drive account, it automatically syncs into Coheso.

• Folders must be owned by the integrated account: The integration will only sync docs from folders owned by the connected Drive account. Always use folders initiated by the dedicated account for files that need to be synced.

Synced documents may take up to 10 minutes to appear in Coheso.

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Access and Management in Coheso

All documents that flow into Coheso through the Google Drive integration are automatically given Business + Power User access permissions by default (see Document Permission Levels for more details). This means both business users and power users in your organization can use and view those files in Coheso.

Once Google Drive files are synced, they appear on the Docs page in the chat app under the Google Drive folder. From there, they can be managed like other documents in Coheso (see View, Upload & Delete Documents). You can open them to preview contents or use them to answer questions.